Frequently Asked Questions (FAQ)

1. What products do you sell?
We specialize in a wide range of stylish handbags, including tote bags, crossbody bags, clutches, and backpacks. All of our products are carefully selected for quality and style to meet your needs.

2. How do I place an order?
Simply browse our store, add items to your cart, and check out securely with your payment info.

3. Do I need an account to buy?
No, you can checkout as a guest, but creating an account makes future orders easier!

4. How can I track my order?
Once your order ships, you’ll receive a tracking number by email to track your package.

5. What payment methods do you accept?
We accept credit cards, PayPal, Apple Pay, and Shopify Payments.

New : CASH ON DELIVERY (COD)

6. Is my payment information safe?
Yes! Our site uses secure encryption to protect your information.

7. Do you ship internationally?
Yes, we ship to many countries. Shipping costs and times vary.

9. Can I change or cancel my order?
Please contact us ASAP. Once shipped, we can't change or cancel orders.

10. How can I contact customer support?
Email us at [email address] or reach us via live chat or phone at [phone number].

Shipping Policy:

Processing Time:
Orders are processed within 1-2 business days. You’ll receive a confirmation email once your order has shipped.

Shipping Methods & Delivery Times:

• Standard Shipping: 2-4 business days
• Expedited Shipping: 2-3 business days
• Free Shipping All Over UAE

International Shipping:
We ship internationally! Shipping times and fees vary based on the destination.

Order Tracking:
Once your order ships, you’ll receive a tracking number via email to track your package.

Shipping Issues:
If there’s an issue with your delivery (e.g., lost or damaged items), please contact us within 7 days, and we’ll resolve it promptly.